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Tribal is a contemporary Asian restaurant featuring premium fresh seafood, meat and produce sourced from Modern Provision. From prized cuts of meats to unconventional innards, Tribal's philosophy is a culinary celebration of diverse textures and flavours. Cooked directly on an open flame over wood-fired grills or in a charcoal-fired hearth oven, each dish is served smoky with that iconic char.
Key Responsibilities
• Work together with the restaurant team members with the daily restaurant operations
• Build and maintain excellent relationship with guests
• Understanding guest dietary requirements, make menu recommendations and upsell with extensive menu knowledge
• Take orders and special requests from guests, deliver meals and beverages to tables in a timely manner
• Ensure that sanitation of the floor and safety standards are observed and comply with local regulations
• Collaborate with the team developing and executing plans to achieve monthly targets
We are looking forward to welcoming passionate hospitality professionals who:
• Are keen to bring joy to all guests who come through our doors with a customer-focused mindset
• Are team players and enjoy contributing to the greater success of team and the concept
• Take ownership and responsibility of their scope of work, personal growth and development
• Have the ability to handle high-stress situations and remain calm under pressure
Key Responsibilities
• Operationally involved in running the venue’s guest relations desk, ensuring guests are comfortable and well taken care of throughout their visit
• Assist guests in making reservations or seating arrangements through email, phone calls and our reservation system (SevenRooms)
• Assist in the development, implementation and maintenance of innovative guest service standards and initiatives to ensure guest satisfaction and loyalty, including guest recognition programs and surprise-and-delight experiences
• Collaborate with other departments within the venue and HQ to ensure seamless operations and exceptional guest experiences, including amenities and services such as private dining, special dietary requirements, and personalized dining experiences
• Monitor guest feedback and respond to complaints or concerns promptly and effectively in a professional manner, including escalated issues
• Assist in furthering partnership and collaboration opportunities, establish and nurture relationships with key decision-makers in the industry to further develop the interests of the business
Qualifications and Skills
• At least 1 year of experience in a similar role in the F&B/Hospitality industry with a proven track record of success in managing guest experience
• Strong communication, both verbal and written, and problem-solving skills
• Keen attention to the tiniest details which may affect guest experience
• Team-oriented, responsible and reliable in completing tasks without supervision
• Ability to work in a fast-paced environment
Key Responsibilities
• Oversee, set up, and maintain organized stations with all essential cooking supplies
• Assist in preparation of mise-en-place ahead of kitchen operations
• Assist with receiving process of kitchen stocks, conducting thorough quality checks on ingredients, and assist in managing inventory levels
• Regularly participate in research and development of new menu dishes
• Uphold the highest standards of cleanliness and safety within the kitchen environment
Qualifications and Skills
• Proven experience in working at a upscale restaurant; however, we welcome new but passionate faces to join us!
• Good culinary skills with a focus on precision and presentation
• A keen understanding of flavors, textures, and culinary techniques
• Strong communication and teamwork abilities
• Ability to thrive in a fast-paced, high-pressure environment