Ebb & Flow Group is seeking a highly motivated, empathetic and detail-oriented E-Commerce Intern, ready to create compelling and captivating work with a dynamic team. You will be assisting the Product & XP team in managing all our online sales channels, particularly our Japanese Seafood e-commerce store, Supafresh Japan, assisting with the operations and fulfilment.

Jobs at Ebb & Flow

E-Commerce Intern

You'll work with...

Our Product & Customer Experience team works closely with all other departments to design our products and ensure they look, feel and are experienced perfectly by all our customers. The team is looking for tech-savvy generalists who are highly customer-centric and have a passion for product design.

Your work will involve...

  • A part of our Product & Customer Experience team to deliver an exceptional online buying experience for our digital brands, in particular Supafresh Japan and Kairos Caviar - Providing e-commerce support, including product/SKU, order and inventory management 

  • Packing of orders, order consolidation, order slip preparation and labelling, as well as weekly coordination of deliveries with our Operations team

  • Coordinating the launch of seasonal bundles & promotions with our Marketing team 

  • Assisting with product quality control

To succeed in this role, you'll need...

  • To be pursuing a degree in Business Management or related field 

  • To be a collaborative team player with a can-do attitude

  • To be curious, open-minded, optimistic, motivated, responsible and excited by challenges 

  • To possess excellent verbal and written communication skills; fluency in Mandarin and/or Japanese in addition to English is a plus

  • To be willing to handle fresh seafood. You will get your hands dirty (at least once a week) handling fresh fish. If you cannot or are unwilling to handle fish at least once a week, this job is not for you 

  • Prior internships in e-commerce, logistics or customer service are a plus

Perks that come with the job include...

  • Great autonomy and flexibility - we care less about how you work and more about the end result

  • A fun, energetic and fast-paced work environment

  • Lots of responsibility very early on – we don’t micromanage and want to hear your ideas

  • A steep learning curve and a closely-knit team to help you grow

  • After-work drinks and team dinners

  • Plenty of freebies and discounts at all our partner brands