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At Ebb & Flow Group, we’re obsessed about creating great experiences around food. We channel creativity, curiosity, and industriousness towards a mission to delight each and every customer - whether it’s at one of our restaurants or in the comfort of home. Inspired by seasonal tastes of the natural world and honest family cooking, Chef Lewis Barker brings you a symphony of breathtaking creations at Sommer. By blending innovative artistry and nature’s legacy of flavours, Sommer is Lewis’ fresh take on contemporary European cuisine. Sommer is a One Michelin Star restaurant. We are looking for talented culinary professionals to join the Sommer team.
Inspired by seasonal tastes of the natural world and honest family cooking, Chef Lewis Barker brings you a symphony of breathtaking creations at Sommer. By blending innovative artistry and nature’s legacy of flavours, Sommer is Lewis’ fresh take on contemporary European cuisine. Sommer is a One Michelin Star restaurant.
Key Responsibilities
• Manage, set up and stock stations with all necessary supplies
• Oversee the preparation of all food items on the station, ensuring that they are prepared to the highest standards of quality, taste, and presentation
• Assist with receiving stocks, checking and ensuring quality of ingredients used in cooking
• Monitor and order inventory when required
• Ensure compliance with health and safety regulations
• Fuel your passion by cooking/baking/crafting best versions of our menu items
Qualifications
• Prior experience in fine-dining and/or European cuisine is preferred
• A bold, never-say-die attitude
• Team player
• A strong sense of ownership and responsibility
• Individuals who are interested in honing their craft to become a culinary professional
Key Responsibilities
• Provide exceptional wine service to our guests, tailoring recommendations to guests’ needs and guiding guests through the wine selection process
• Oversee the purchase and management of wine inventory, specially curating a list of unique wines that complements the overall service and culinary direction of the venue
• Collaborate with our culinary team to create a list of wine and food pairing menus
• Maintain a deep knowledge of wine, including varietals, regions, and vintages
• Mentor and coach restaurant team members on wine knowledge
• Keeping abreast with the latest happenings in the industry, especially in the field of beverages and wines
Qualifications
• Minimum of 2 years of experience working as a sommelier
• WSET, CSW or CMS qualifications preferred
• Able to lead in the creation and execution of wine and beverage menu within the restaurant
• Ability to work in a fast-paced environment
• Be bold, have a never-say-die attitude
• Team player
• Pushing boundaries and venturing into the unknown
Key Responsibilities
• Greet guests upon arrival and ensure they are comfortable throughout their visit
• Assist guests in making reservations or seating arrangements through email, phone call and reservation system
• Provide comprehensive information about the restaurant's menu, specials, and promotions
• Develop and implement innovative guest service standards and initiatives to ensure guest satisfaction and loyalty, including guest recognition programs and surprise-and-delight experiences
• Collaborate with other departments to ensure seamless operations and exceptional guest experiences, including amenities and services such as private dining, special dietary requirements, and personalized dining experiences
• Monitor guest feedback and respond to complaints or concerns promptly and effectively in a professional manner, including escalated issues
• Develop and conduct training plans for junior members of the guest relations team
Who we are looking for
• At least 2 years of experience in a similar role in the F&B/Hospitality industry with a proven track record of success in managing guest experience
• Strong communication and problem-solving skills
• Attention to detail
• Positive and friendly attitude
• Ability to work in a fast-paced environment
• Be bold, have a never-say-die attitude